Every contact your customers have with your brand contributes to their customer experience.
So delivering marketing material and mailings on time is critical to a positive customer experience.
Mailing, POS Distribution & Fulfillment
“...Thank you for your contribution in making my life easier. You are a pleasure to work with and provide brilliant service.”
Jodi Meadows
Product Manager
ALH Group
“..thank you for all of your fabulous work assembling and distributing the packs. It made my job a lot easier knowing that it was being handled by an extremely competent company.”
Sarah Farley
Marketing Manager
Global Corporate Challenge Pty Ltd
“...just wanted to let you know how I appreciated working with you and your team during this campaign
Your responsiveness has been highly appreciated.
I highly recommend your company.”
Yann Troadec
Marketing Director
Whirlwind
“Thanks for your help in distributing our new product launch POS material to the salesforce on time, despite all the last minute changes... outstanding work once again”
Marc Brekau
Brand Manager
Simplot Australia
“Thanks for your efforts and help, as I always have said to you the best suppliers are the ones that you rarely hear from and take initiative themselves. You and your group should be proud of what you do as you do it very well.”
Phillip Cavagna
Loyalty Manager
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Brochures, welcome packs, catalogues, membership cards
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Handheld electrical items
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When measuring cartons for your product please use the following guidelines.
Box dimensions are always internal dimensions and must be stated in the sequence of Length, Width and Depth/Height. L x W x H
The length is always the larger of the boxes internal base measurements
The width is the smaller.
The height is measured from the base up.
See picture below for an example:
Most POS material needs to be very carefully packaged to arrive in pristine condition.
SYNTAX uses specially tailored cartons or flatbpacks for each POS material distribution.
POS Material Distribution Tips
6. How to measure cartons to pack POS material
4. Despatch cost is based on the higher of volume or actual weight
1. How to obtain a signature based proof of delivery
Cubing Rule (Volume or dead weight)
Australia Post and Freight companies do not only charge a parcel by the actual weight, they also measure it by the cubic size (or its dead weight) and charge on whichever measure is greater.
Cubic weight is calculated by measuring and multiplying the length, height and width of the parcel. The result is then multiplied by the industry standard cubic weight conversion factor of 250.
e.g. a parcel measuring 40cm long (0.4m) x 20cm high(0.2m) and x 30cm wide(0.3m)is equal to 0.024 cubic meter. Multiplied by the conversion factor of 250 gives, therefore, a cubic weight of 6kg.
( 0.4 x 0.2 x 0.3 = 0.024 0.024 x 250 = 6kg cubic weight)
SYNTAX uses a wide range of Road freight, Air freight, Couriers and Australia Post to reliably deliver POS material and product Australia wide and Overseas, and we select a mix of the most appropriate carriers for the POS distribution, depending on state, destination, parcel size, parcel weight, parcel fragility and time sensitivity.
Smaller parcels are often most cost effectively despatched by Australia Post Eparcel or Airfreight parcel service, and Road Freight is normally used for large/bulky despatches.
5. How to choose the most cost effective carrier
Country Victoria 1-2 days
Sydney 1-2 days
Adelaide 1-2 days
ACT 1-2 days
Country NSW 1-2 days
Country SA 3 days
Brisbane & Gold Coast 3 days
Country Queensland 4-5 days
Tasmania 4-5 days
Darwin & Country NT 5 days
Perth 5 days
Country WA 5-7 days
3. How to choose the best protective packaging
Most POS material needs to be very carefully packaged to arrive in pristine condition.
SYNTAX uses specially tailored cartons or flatbpacks for each POS material distribution.
For a guide to the different types of cartons, click here.
©2008 SYNTAX All rights reserved.
SYNTAX uses a wide range of Road freight, Air freight, Couriers and Australia Post signatured delivery service to reliably deliver POS material and product Australia wide and Overseas.
Our computerised multi carrier consignment note system produces electronic bar-coded consignment notes which enables every parcel sent by road, air or Australia Post to be tracked, and a signature-based proof of delivery provided.
The delivery time table below is the approximate earliest to latest delivery times.
Road Freight Delivery Schedule
Destination Delivery Time
Air Freight works in conjunction with Qantas and Australia Post to provide Australia wide delivery service including Tasmania, delivered to your door overnight, next day or within 3 business days.
